Supra ekey app not working. 0217 or by emailing membership@...
Supra ekey app not working. 0217 or by emailing membership@osceola-realtors. Timeout/Nothing Happens: If your eKEY times out when attempting to open a lockbox, the first step is to make sure you have initiated the Bluetooth of the lockbox by pressing up on the Key Pouch. This publication may contain examples of screen captures and reports used in daily Next, download the Supra eKEY app. I switched from iPhone to Android last year, and I have had so much trouble with the Supra app on my new phone. If you are experiencing this issue, you must reset the eKEY app following these steps: • Tap on “MORE” in the lower right-hand corner of the eKEY app home screen. Attempt to open the box. The authorization code will expire if you do not set up your eKEY within the next 5 days. This will allow you to provide licensed real estate agents who are not a member of the local Board/Association access to show homes listed for sale. Download it from the Apple® App Store® or the Google Play® Store. Some users are unable to update their key in the eKEY app. The number of emergency update codes that can be requested consecutively is To open a keybox using the eKey app on your phone: Open the Supra eKEY app on your phone tap the If you are an eKEY user who has not paid your Supra bill, you no longer have to call Supra Support to make a payment before regaining use of your eKEY, even if your account has gone to collections. Tap on Obtain Key (if a CBS Code is being prompted and the key is not an Affiliate key, the “Enable CBS” function can be unchecked in the eKEY Settings) Discover the best apps for real estate agents in 2026. Who is eligible for Supra eKey access? Easily grant access to non-member agents and define an access window directly from the eKEY app. Supra eKey The Supra eKEY is an app that can turn most smartphones into a lockbox key. 0 User Manual for AndroidTM and Apple® products is an independent publication and has not been authorized, sponsored, or otherwise approved by Google LLC or Apple Inc. These instructions provide a quick overview for how to install and use common features of the Supra eKEY® 5. GRANT ACCESS VIA YOUR eKEY Supra provides a way for you to allow access to your listings via eKEY’s new Managed Access feature. SupraNET will indicate if a keybox can be programmed remotely. Supra has identified an issue affecting wireless updates. The tech at apple said many people are having trouble and it's on Supra's end. Open eKEY app. 846. Your lockbox has now been Authorization Code for eKEY app Update an expired eKey App (You can avoid this a lot of times by hitting the UPDATE icon on your app before you leave your house or office to go to a property) Go to the Google Play Store for Android, or the App Store for iPhone, and search for Supra eKEY. Open the Supra eKEY app and click the Manage Access icon. If you have any tokens, there will be a little number in a circle next to the Manage Access icon that indicates how many tokens you have. SUPRA Access Request eKey subscription (non-members) Request Access to neighboring associations ROSTER FOR EKEY PRO: In addition, a new version of the Android app was released to the app store yesterday that fixed an issue with searching on the roster for eKEY Professional users. Select Grant Managed Access. I am with KW in Dallas and have recently subscribed to an MLS in Houston in order to help out a client. out notice. Individual user experience may difer depending on the device operating system, manufacturer, model, or carrier used. If there is a SUPRA issue where you cannot update your eKey in the normal fashion, please follow these instructions. The resolutions provided are for operations that have been attempted at least two times and the error is not a one-time occurrence. TAGGED: Coop Key, Cooperating Key, eKEY, ekey app, Key, Keys, SUPRA . Download Supra eKEY by Supra on the App Store. Note: Lockbox must be assigned to an address. New Supra eKEY Feature Allows You to Reset When You Forget! Forget your Supra eKEY PIN? No problem! Starting May 14, you can easily reset your PIN on your own, with the new “Forgot PIN” feature in the eKEY app. If the device was unable to update, a red X will be displayed over the Update option on the app home screen. Follow these steps to get started: Explore the pros and cons of I’m not getting notifications from my Supra anymore. If you have the old Supra app on your phone that you used when GRAR still used Supra boxes, you will need to DELETE that Supra eKey app (delete it fully from the cloud if you have an iPhone) and RE-DOWNLOAD the app in order for non-member access to work. I get errors, need to restart phone, app says it needs to update, but won't. Enter the authorization code. MetroList offers both eKEY Basicand eKEY Professionalservice. A Member Care representative will provide you with an authorization code to activate the Supra App. I also tried adding a different supra app to my phone , just to see and it won't open either. Learn more about Cooperating Key Access IMPORTANT! It is a violation of the Supra® Keyholder Agreement to lend or share your Supra® Key. If you haven’t been issued an eKey, you’ll need to make an appointment first. Communication Error: A communication error might pop up when there is an interruption in the Bluetooth connection from the smart device to the lockbox. Select My Lockboxes Select the lockbox for the property to which you wish to grant access. As long as you are with your lockbox, you can program it with these easy steps. Supra Ekey app not working. The eKEY App on your device wirelessly updates so you can do business anywhere. A Supra ActiveKEY, eKEY or DisplayKEY can be used to open the box and grant access to the property keys. Step 6. If the address field does not pre-populate, you must enter an address. Call Kim Voice (888 968-4032) to get an Emergency Update Code. After this is done, SABOR’s Member Care Department will assign an eKey and a PIN to activate the service. Several times, still doesn't open. Android devices now require location services to be enabled when scanning for Bluetooth devices. 0 app for AndroidTM and Apple® products. Please see the attached document for additional information. Top of Page Get an Emergency Update Code An emergency update code is required if your eKEY app has not connected to the Supra eKEY network for more than 24 hours or if there has been a Supra system outage. Select who will pay for the access Step 3: Locate the Lockbox in the App (eKEY users only) If you’re using the Supra eKEY app, open it and tap the “Obtain Key” button. A complete list of training resources can be found on the Supra Resources page. Oct 31, 2024 · Is Supra eKEY not working? down or has issues? We have made it super easy to fix Supra eKEY at the root to avoid any and all issues. You’ll be taken to the login page where you’ll enter your email or phone number (must match the one in SupraNet). What is the difference in functionality and price for the Supra eKEY apps? Compare eKEY Basic versus eKEY Pro and their pricing. The Supra eKEY app gives agents efficient listing access and makes managing lockboxes and showing information a breeze. If the lockbox is not listed, move closer to the lockbox and refresh the search. Any ideas why?? . You can program listings for your lockbox right in the Supra eKEY app the way you and your seller want to use it. This will ensure your eKEY will be set up for the day. -Check that your Bluetooth is on and watch videos on how to operate RANW MLS lockboxes before Turn off Bluetooth on their phone and then turn it back on. SAMCAR will impose a FINE of $1,000 to anyone lending or sharing their key. Look for Supra eKey: In the above screen shot, Bluetooth is not enabled for the Supra eKey. Guidance provided by Real Estate Agents. A digital key in a mobile app combined with electronic lockboxes let real estate agents give authorized access to listings and track activity at client properties. This publication may contain examples of screen captures and reports used in daily The Bluetooth menu will display any apps that have requested the ability to use Bluetooth functionality. Supra told me to delete my phone then add it back, which I did. Press Activate Key App, then “I Need to Request an Authorization Code. To turn it on for your eKey, tap the button and it will slide to the right and turn green: Open the eKEY app. Grant one-time access to contractors, stagers, and others. Supra is an electronic key box offered for free to MIAMI members. Find more information about getting an eKey here. One key unlocks many Supra Powers. eKEY turns your smartphone into your lockbox key Get the Supra® eKEY® app. How to Purchase Tokens 1. The email also contains an authorization code (not shown below) that you will use to set up your eKEY. Note: The Requesting Agent must first contact the Board/Association to receive an authorized Managed Access eKEY. Obtaining an Authorization Code Through the App Launch the eKey app and select activate eKey app. They will receive another SMS text indicating that access has been granted, along with date, time, and any notes relevant to the property. A lockbox key is assigned individually to Participants and Subscribers andmay not be shared. The app will automatically search for nearby iBox lockboxes within range. com. *An SMS text will be sent, inviting them to register for eKEY if they are not already registered with Supra. Enter your 4 digit pin and click Submit. This article will walk you through how to get the eKey app and make sure Turn off Bluetooth on their phone and then turn it back on. If restarting Bluetooth does not solve the issue, you may delete the current version of the eKEY app on your phone and reinstall from the device’s app store following the steps below. • Choose "ABOUT eKEY APP" at the top of the menu. Ensure that your Supra eKEY is updated in Wi-Fi Be sure that your new PIN does not match a PIN you may have used previously Feedback 2 out of 2 found this helpful Need additional information Hard to understand Inaccurate/irrelevant content Missing/broken link The Supra eKEY® Application 5. Submit by faxing your completed application to 407. Select Authorize. See screenshots, ratings and reviews, user tips, and more apps like Supra eKEY. For any error that does not show on this list or that is not resolved, contact Supra® Support at 1-877-699-6787. The Bluetooth menu will display any apps that have requested the ability to use Bluetooth functionality. Enter the 4-digit shackle code (previous code of shackle code is being changed) Wait for the message Success to appear. If the device was unable to update, there will be a red X over the Update option on the home screen of the key. Turn keybox feedback flag on or off This features works best when you are using the Supra eKEY app. Will my Supra eKey app allow me to work across multiple cities? Explore the pros and cons of I’m not getting notifications from my Supra anymore. Supra apologizes for the inconvenience and appreciates your patience while they work through these issues. g or not. However, when a keybox is assigned to the listing, the Data at The Door feature within the eKEY app will show the details of the listing, rather than jus Supra The Supra System makes it easy for showing agents to access properties and for listing agents to track activity at client properties. ONLY the keyholder may use or be in possession of the key. Keyboxes that have an older version of firmware are not able to be programmed remotely. Type in the cell number of the person to whom you wish to grant access (or choose from your contacts). The eKEY application enables most smartphones, tablet and iPad devices to become your lockbox key. Step 5. The number of emergency update codes that can be requested consecutively is The Supra System makes it easy for showing agents to access properties and for listing agents to track activity at client properties. Update Error/Code: The eKEY app requires a daily update in order to run smoothly. Access self-serve technical support for the Supra system including app downloads, troubleshooting, and quick guides. Thank you for your purchase of a Supra eKey through SmartMLS. Accessing the eKey service requires a completed Supra Agreement. To turn it on for your eKey, tap the button and it will slide to the right and turn green: Step 5. Tips and Troubleshooting for Bluetooth and Bluetooth Lockboxes (Supra iBox BT LE): Example of good practice at a showing: -Tap update in your eKEY app while you are still at the office or at home. If you are needing help troubleshooting an error code on your eKEY app, refer to the list of error codes, descriptions, and corresponding resolutions found online HERE. After downloading the eKEY app and activating it, you can tap the link on the email (or on the eKEY app) that says I already have an authorization code. Location Error: Agents get a location error when the eKEY app does not have permission to use the device’s location. This can be found in your device Settings under App Permissions. D epending on what you used, you’ll receive an email or text message with a link. The key boxes are placed at properties, rentals or listings with the property keys held security inside. Update: The eKEY app requires a daily update, and it's best to open the app before leaving for a showing so the app updates automatically prior to arriving at your location. Our list covers CRMs, marketing, and CMAs to boost your productivity and close more deals. Let your clients in the door faster - with quick access and real-time information available in an easy-to-use app from Supra, real estate industry leaders. Authorize eKey App: Have you changed phones or uninstalled the Supra eKey app? Follow the steps in the video to authorize your eKey. Download the app and then open the app. ” The Supra eKEY® Application 5. • On the next screen, tap on "RESET AUTHORIZATION ROSTER FOR EKEY PRO: In addition, a new version of the Android app was released to the app store yesterday that fixed an issue with searching on the roster for eKEY Professional users. *Windows not compatible Complete the eKEY Application. . Supra blames my phone, apple blames supra Since the download my supra ekey app ( Realtor) will not open. The Supra eKEY Brochure provides an overview of how the eKEY works. smhzu, 4hqm, jp1x1, lbugo, 9uzp, 2mxv2, fyntx, uerdc, ewfa, 9ciu,